Ebda AI Studio Help

Ebda Store

• Create your store

  From signup to a live store: verify your email, pick an address and a look, add a product and go live.

• Products and CSV import

  Add products one by one or import a CSV, including a Shopify export. Prices are in EGP with two decimals at most, and you preview before importing.

• Orders and cash on delivery

  How orders move through statuses, and how cash on delivery (COD) works today.

• Accepting InstaPay from shoppers

  Let shoppers pay by InstaPay transfer, then review the receipt they upload and approve or reject it.

• Payment providers Coming soon

  How to connect Paymob, Kashier or FawryPay to your store. Online payments open per provider once it is verified.

• Shipping Coming soon

  Set your delivery zones and fees today. Carrier integrations (Bosta, ShipBlu, Mylerz, Aramex) are coming soon.

• Shipping carriers Coming soon

  How to connect Bosta, ShipBlu, Mylerz or Aramex to your store to book parcels, print labels and track deliveries. Each carrier opens once it is verified.

• WhatsApp buttons

  Free click-to-chat WhatsApp buttons on your store using wa.me links.

• Custom domain

  Connect your own domain. Pending until DNS is verified, then live; an unverified claim is released after 72 hours.

• Invoices and credit notes

  How Ebda Store numbers your invoices, receipts and credit notes, what happens on a refund or a cancellation, and how long the documents are kept.

• Plans and billing

  Basic / Growth / Business

• Account security

  Strong passwords, resetting a forgotten password, two-step verification (MFA), backup codes and what happens after failed sign-ins.

• How to pay Ebda Store with InstaPay

  Pay your Ebda Store subscription by InstaPay transfer, upload the receipt, and the Ebda AI Studio team confirms it.

• VAT registration

  Who may charge VAT on Ebda Store, how to submit your VAT registration for review, and what changes once you are verified.

• Add a 3D model to a product

  Let shoppers rotate a product, see each colour or metal, and place it in their room with AR.

• Running your store from an AI assistant (write tools)

  What an AI assistant connected through Merchant MCP can change in your store, which plans include it, how the confirm step protects deletes and refunds, and how to switch it off.